About

Managed IT Services

  • We provide ongoing day to day support for desktop, laptop, printer, network device.
  • Installing, configuring & troubleshooting PC, software and hardware,
  • Endpoint security, data Security, cybersecurity and patch management.
  • Moreover, we manage Windows client & Server, Azure Aactive Directory, Microsoft Intune, Office 365
  • Install and configuring MacOS
  • Wi-fi, internet setup, troubleshooting & fixing slow connections, 24/7 monitoring & reporting.

    Get a Quote

    • Managed IT Support Packages in Sydney

    Reliable, flat-rate IT management and cybersecurity designed for Australian small to medium businesses.

    Transparent IT Plans Tailored for Small & Growing Businesses

    Outsourcing your technical operations shouldn't come with unexpected fees. At ITnetfix, our fixed monthly IT packages provide predictable IT budgeting, 24/7 network stability, and rapid technical support when you need it most.

    $55 /user

    Silver Plan

    • 24/7/365 Monitoring
    • Unlimited Remote Support
    • Business Support 8am - 6:00pm
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    • Onboarding + Offboarding User
    • Instant IT Helpdesk
    • Desktop + Laptop + Mobile Support
    • Antivirus Protection
    • Patch Management
    • Microsoft 365 Management
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    • Google Gsuite Management
    • Peripheral Support
    • Network Support
    • Cloud Backup Services
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    • Multifactor Authentication
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    GET STARTED
    $75 /user

    Gold Plan

    • 24/7/365 Monitoring
    • Unlimited Remote + Onsite Support
    • Business Support 8am - 6:00pm
    • -
    • Onboarding + Offboarding User
    • Instant IT Helpdesk
    • Desktop + Laptop + Mobile Support
    • Antivirus Protection
    • Patch Management
    • Microsoft 365 Management
    • Active Directory + Azure AD Management
    • Google Gsuite Management
    • Peripheral Support
    • Network Support
    • Cloud Backup Services
    • Cyber Security Management
    • Multifactor Authentication
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    • Password Manager
    • Server Monitoring
    • Asset Monitoring
    • License Monitoring
    • Procurement Management
    GET STARTED
    $105 /user

    Platinum Plan

    • 24/7/365 Monitoring
    • Unlimited Remote + Onsite Support
    • Business Support 8am - 6:00pm
    • Business Support 24/7/365
    • Onboarding + Offboarding User
    • Instant IT Helpdesk
    • Desktop + Laptop + Mobile Support
    • Antivirus Protection
    • Patch Management
    • Microsoft 365 Management
    • Active Directory + Azure AD Management
    • Google Gsuite Management
    • Peripheral Support
    • Network Support
    • Cloud Backup Services
    • Cyber Security Management
    • Multifactor Authentication
    • Microsoft Intune + MDM Support
    • Password Manager
    • Server Monitoring
    • Asset Monitoring
    • License Monitoring
    • Procurement Management
    GET STARTED


    All Package Service Includes:

    Dedicated account manager
    On-site & remote support
    Software and hardware installation
    Business hours support
    Ongoing maintenance, support & Monitoring
    After hours support available based on the SLA
    No lock-in contract
    Pay as you go IT service with additional price

    We Provide Expert & Affordable IT Support For Your Business

    Contact Us For Free Consultancy Today!

    On Site Support

    Onsite IT support can make things easier and faster in many scenarios. We understand the fact and ready to serve our customer onsite. Our support center located Sydney CBD in Kent Street. Call us and we will be there shortly

    Reliable Services

    Reliabilty is important to have a seemless IT infrastructure. We provide reliable IT support for our cusotmers means once we fix the issues it will be guranteed fix. Reliable support can increase the productivity for your business

    Expert Technician

    Expert IT solution can increase the profitability for your business. We have a number of certified expert technician with CCNA, CCNP, MCSE, ITIL certification. With this experience and certification we can serve our clients in a way effective way that your business can grow faster



    What’s Included in Every ITnetfix Support Package?

    24/7 Proactive Network & Server Monitoring

    We detect and resolve technical bottlenecks before they disrupt your business operations.

    Microsoft 365 & Cloud Infrastructure Management

    Complete management of user accounts, email migrations, permissions, and cloud security configurations.

    Essential Cyber Security & Threat Protection

    Multi-layered defense protocols to protect your business against phishing, malware, and ransomware threats.

    Rapid Onsite & Remote Helpdesk Support

    Direct access to qualified Australian technicians with guaranteed response times under our Service Level Agreement.



    Frequently Asked Questions About Our IT Packages

    Are there any lock-in contracts for your IT support plans?

    No, our IT support packages operate on flexible month-to-month terms without restrictive long-term contracts.

    How fast is your remote response time for critical issues?

    We offer guaranteed response times under our Service Level Agreement (SLA), with critical system outages addressed within 15 minutes.

    Can we customize a package to fit our specific industry needs?

    Yes, we can tailor our Silver, Gold, or Platinum tiers with specialized security add-ons, compliance configurations, or custom cloud backup retention schedules.

    Ready to Upgrade Your Business IT Support?

    Contact our Sydney team today on 1300 009 387 or book a free 15-minute network security assessment online.

    Contact us

    1300 009 387

    Live chat with us

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