Choose a support level that fits your business. ITnetfix packages combine day-to-day helpdesk support, proactive monitoring, Microsoft 365 management, security and infrastructure support with clear per-user pricing.
Silver, Gold and Platinum plans let you scale support, security and management as your business requirements grow.
Compare packages →Pricing below is aligned with ITnetfix's currently published service package pricing. Contact us to confirm user minimums, service scope, billing terms and SLA requirements for your environment.
Essential managed IT support for businesses primarily needing remote assistance and proactive maintenance.
Broader managed support with onsite assistance, identity, cybersecurity and infrastructure monitoring.
Comprehensive managed IT support for businesses requiring extended support and device management.
Pricing note: Prices are shown per user in AUD based on ITnetfix's currently published package page. Final pricing can vary with business size, infrastructure, support scope and SLA. Contact ITnetfix for a confirmed quote.
Package inclusions vary by tier, while ITnetfix also provides complementary project and specialist services when your business needs them.
Remote and onsite assistance for users, devices, software and day-to-day IT issues.
Business IT support →Endpoint protection, access controls, monitoring and practical security support.
Cybersecurity services →Microsoft 365 administration, Exchange, identity, Intune and user support.
Microsoft 365 support →Wi-Fi, LAN/WAN, VPN, routers, switches and network troubleshooting.
Network support →Backup, restoration and recovery planning for important business data.
Backup & recovery →Local Sydney and Sydney CBD IT support for small and medium businesses.
IT Support Sydney →ITnetfix's published package information states that plans can be tailored by adding or removing services. It also lists dedicated account management, software and hardware installation, ongoing maintenance and monitoring, after-hours support based on SLA, and no lock-in contract.
Your number of users, devices, servers, locations, security requirements and support hours can affect the final scope. Talk to ITnetfix for a confirmed managed IT proposal.
Request a quotePublished pricing is $45 per user for Silver, $65 per user for Gold and $95 per user for Platinum. Contact ITnetfix to confirm current commercial terms and your final quote.
The published Gold and Platinum packages include unlimited remote and onsite support. Silver includes unlimited remote support.
ITnetfix's published package information states there is no lock-in contract. Confirm the current agreement and SLA terms before commencement.
Yes. ITnetfix states that services can be added or removed to create a package suited to your business requirements.
Tell us about your users, devices, locations and support requirements and ITnetfix can prepare a tailored quote.